GreenStart is Silicon Valley Clean Energy’s competitively priced, standard electricity offering. All customers are automatically enrolled in SVCE’s carbon free GreenStart service. GreenStart is 50% sourced from renewable energy facilities such as solar and wind farms, and 50% from carbon-free generation facilities.

Customers can choose to upgrade to GreenPrime, SVCE’s premium 100% renewable and carbon-free electric generation service. Customers can enroll in GreenPrime at any time! More information available at www.SVCleanEnergy.org/choices#GreenPrime.

Yes, the choice is yours. Any customer may opt out of Silicon Valley Clean Energy. However, you can only opt out after you become eligible for service during one of the enrollment phases, because that is when PG&E provides us with your account information allowing us to make the switch. If you have received an enrollment notice, you can choose to opt out by visiting our www.svcleanenergy.org or calling 1-844-474-7823.

Customers can choose to upgrade to GreenPrime, SVCE’s premium 100% renewable and carbon-free electric generation service, at any time! Just visit www.SVCleanEnergy.org/GreenPrime-upgrade or call 1-844-474-7823. Once enrolled in GreenPrime, customers may choose to return to GreenStart service at no cost, effective three months from the next meter read date. GreenPrime customers choosing to opt out of all SVCE services and return to PG&E bundled service will be subject to the standard opt out terms and conditions, and additional fees may apply. Terms and Conditions are available at www.SVCleanEnergy.org/terms.

While it may make sense for SVCE customers to participate in carbon offset programs like Arcadia Power to offset their transportation-related emissions, this voluntary service is not needed to cover home or business-related electricity use emissions. SVCE’s default GreenStart offering is already carbon free! Participating in Arcadia Power’s program, for example, would then be duplicative and also more expensive than participating in SVCE alone. It’d be like buying organic, and also paying extra for pesticide-free produce. Furthermore, SVCE’s voluntary upgrade to GreenPrime, our 100% renewable offering, is also cheaper than any other 100% renewable option for our Santa Clara County customers.