The Senior Manager of Human Resources leads the organization’s HR function, managing the daily activities of the Manager, HR and partnering with senior leadership to build a compliant, high-performing, and engaging workplace. Reporting to the Director of Operations, with close collaboration with the CEO, this role oversees talent strategy, employee relations, HR policies, compensation and benefits, performance management, and organizational development for our team of ~65-70 employees in a hybrid work environment. This role will supervise the HR team, build infrastructure for a scalable team, and be hands-on when needed.

Under general supervision, the Senior Administrative Assistant/Assistant Board Clerk performs a wide variety of responsible and technical administrative support functions for Silicon Valley Clean Energy (SVCE). This is an opportunity to be part of a dynamic team focused on public sector service and providing clean energy to customers in Santa Clara County.

This role serves as a first point of public contact for SVCE and requires frequent interaction with SVCE officials, community members, vendors and the public regarding official SVCE business, public meeting information, and general operations. The incumbent must exercise initiative, discretion, and good judgement in the analysis and resolution of issues that require technical or specialized knowledge of the organization. The incumbent must have strong project management skills and possess the ability to work independently while balancing multiple priorities.

The Senior Administrative Assistant/Assistant Board Clerk provides day-to-day agency-wide administrative support including meeting and calendar coordination, office supply orders, front desk coverage, management of Public Record Act Requests, and other duties as assigned. As an Assistant Board Clerk, this role will be responsible for assisting with a wide-range of Board governance and public meeting administration activities including preparation of minutes, assembly and editing of Board packet materials, and running Board meetings.

This role is designed to provide progressive exposure to Board Clerk functions and public agency procedures through assisted support, observation, and hands-on coordination under the direction of the Senior Executive Assistant/ Board Clerk. While future advancement is based on performance and organizational needs, this position offers a development pathway for those interested in public sector governance and compliance-focused work.

The Key Accounts Manager position works under the general supervision of the Energy Services Manager and has responsibility for a wide range of customer service, business development, and technical support matters, particularly as they pertain to SVCE’s largest commercial, industrial, and strategically relevant customers. Responsibilities include general customer service, responding to customer inquiries, billing analysis, utility rate design, and preparing and delivering presentations to businesses related to SVCE offers and services.

The Key Accounts Manager works directly with business customers, their primary stakeholders, and external solution providers via email and telephone, and through in-person meetings and interactions. Their primary goal will be the development and maintenance of working relationships with SVCE’s portfolio of commercial and industrial customers. They are expected to be highly knowledgeable about PG&E, Direct Access, and SVCE service offerings, commercial electricity rates, energy programs, and related organizational and operational mechanisms.

To be effective, the Key Accounts Manager will develop and execute a communication and outreach calendar. The ideal candidate will combine deep utility/energy industry experience with the foundational principles of account management to create relationship-based pathways for SVCE to further its mission of decarbonization and electrification into the large commercial and industrial customer vertical. The Key Accounts Manager will be assigned tasks related to the development, implementation, and/or administration of various SVCE C&I segment-focused activities and offerings targeting customers with larger annual loads.