When customers see their energy bill charges displayed in a new way, good communication is essential to explain the change. SVCE’s “Understanding Your Bill” video won an award for Excellence in Public Information and Communications (EPIC) from the California Association of Public Information Officials (CAPIO). SVCE won the EPIC Award for the Short Form PSA/Promotional/Marketing category in Video Production. CAPIO received over 200 entries which were judged by 75 peer Public Information Officials from California and across the country.