Silicon Valley Clean Energy (SVCE) provides electricity customers in a majority of Santa Clara County communities with clean, carbon-free power at costs below PG&E rates. SVCE partners with PG&E, meaning that PG&E still provides the same reliable electric and gas delivery and maintenance service, and still sends you a monthly energy bill. As an SVCE customer, your energy assistance programs remain the same and continues to apply to your monthly electricity bill, but with a greater discount as an added SVCE benefit.
Available discount programs
Customers who are enrolled with Silicon Valley Clean Energy still receive their discounts from CARE, FERA, LIHEAP and Medical Baseline. If they need more information about these programs and would like to enroll, those programs are administered by PG&E, and LIHEAP is a federal program.
To enroll in a PG&E discount program, call PG&E at 1-800-743-5000, or visit this webpage for info about CARE and FERA (https://m.pge.com/index.html#ap/care-fera). For information about Medical Baseline, visit: https://www.pge.com/en_US/residential/save-energy-money/help-paying-your-bill/longer-term-assistance/medical-condition-related/medical-baseline-allowance/medical-baseline-allowance.page.
For information about LIHEAP in Santa Clara County, visit Sacred Heart: https://sacredheartcs.org/energy/liheapapps/.
How SVCE serves Medical Baseline customers
Your PG&E Medical Baseline Allowance remains the same and continues to apply to your monthly electricity bill. Given that SVCE Medical Baseline customers do not incur the typical Power Charge Indifference Adjustment (PCIA), a fee charged by PG&E, you receive over 15% savings on your monthly electricity bill as an SVCE customer!
Questions? Call us at 1-844-474-7823